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Frequently Asked Questions

DO YOU ACCEPT INSURANCE?

Yes! I am in network with the following insurances:

Aetna

Ambetter

Anthem

Cigna

Florida Blue

Oxford

Oscar Health

United Healthcare

BCBS MA (Virtual only)

I'm considered an Out-of-Network provider for insurances not listed here. As such, I can provide you with a receipt of services, sometimes referred to as a Superbill, for you to submit for reimbursement if you are eligible. You'll need to check with your insurance carrier to find out what OON benefits are covered. Most clients receive 50-80% reimbursement on their investment in treatment.

WHY WOULD I CONSIDER SELF PAY INSTEAD OF USING INSURANCE?

While insurance can make healthcare more accessible, it does come with some considerations concerning your medical history. A diagnosis code is required to utilize insurance, and this becomes a part of your permanent health record. Furthermore, insurance carriers may have rigid timelines or courses of treatment that they consider effective, and sometimes, they aren't. This can have a detrimental impact on your growth and overall wellness. Many people do not have a mental health disorder when they come to therapy to work through their problems and they prefer self pay to maintain a sense of privacy as well as to avoid a diagnosis.

WHAT TYPES OF PAYMENT ARE ACCEPTED?

I accept HSA cards, cash, Venmo, and all major credit cards. A credit card on file is required to schedule an appointment with me, but you may pay for each session using whichever method you prefer.

WHAT IS A "HOLISTIC APPROACH" IN THERAPY?

A holistic approach and framework acknowledges the connection between mind, body and spirit, which allows for deeper awareness and understanding of the person as a whole being.

IS EVERYTHING I SAY IN SESSION CONFIDENTIAL?

Yes. However, there are three main exceptions when any provider needs to break confidentiality, such as abuse of a minor or incapacitated adult, present danger or intent to harm self or others, and confidentiality may be waived if records are court-ordered. 

DO YOU ONLY OFFER FAITH-BASED CHRISTIAN COUNSELING?

No. While my personal relationship with Jesus Christ and my Christian faith are an integral part who I am, I provide counseling to everyone, regardless of worldview or personal belief system. Everyone is welcome at my practice and will be treated with dignity, respect and compassion. 

WHAT IS YOUR CANCELLATION POLICY?

We require at least 24 hours' notice to cancel your appointment in order to avoid being charged a fee; 48 or more hours is preferred if possible. 

WHAT SHOULD I EXPECT FOR THE FIRST SESSION?

It's normal to feel nervous before and during the first session. I wrote in detail about what to expect on the About Page.

DO YOU HAVE QUESTIONS THAT AREN'T COVERED HERE?

Let's talk about them!

Get Started With A Free Consultation

Get in Contact

Thanks for submitting!

Bethany Paige, LMHC

Founder/Therapist Compass Christian Counseling

1416 Park Ave

Suite 201

Fernandina Beach, FL 32034

Phone: 978-403-0497

Email: bethany@compasscounselgroup.com

Compass Christian Counseling © 2021-2025
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